1 Information We Collect

At Evolvecloudapi, we collect information that you provide directly when using our financial budget negotiation services. This includes personal details you share during account registration, service consultations, and ongoing interactions with our platform.

2 How We Use Your Information

We use your personal information to provide financial budget negotiation services, communicate with you about your account, and improve our platform. Your financial data helps us understand your specific needs and tailor our approach accordingly.

Service delivery: We analyze your financial information to develop personalized budget negotiation strategies and provide relevant recommendations for your business needs.

Communication: We use your contact information to send service updates, respond to inquiries, and share relevant financial insights that may benefit your business operations.

3 Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share limited information with trusted service providers who assist in delivering our budget negotiation services, but only under strict confidentiality agreements.

Service providers: Financial analysis tools, secure communication platforms, and data storage services that help us deliver quality service while maintaining your privacy.

Legal requirements: We may disclose information when required by Thai law or to protect our rights and the safety of our users and services.

4 Your Rights and Choices

Under Thai data protection law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights through direct contact with our privacy team.

5 Data Security and Protection

We implement comprehensive security measures to protect your financial and personal information. Our systems use industry-standard encryption, secure data transmission protocols, and regular security audits.

Technical safeguards: SSL encryption for data transmission, encrypted data storage, secure access controls, and regular security monitoring to prevent unauthorized access.

Operational security: Employee privacy training, limited data access based on job requirements, and strict procedures for handling sensitive financial information.

While we take extensive precautions, no online service can guarantee complete security. We promptly notify users of any significant security incidents that may affect their personal information.

6 Data Retention and Deletion

We retain your personal information only as long as necessary to provide our budget negotiation services and comply with legal requirements in Thailand. Different types of information have different retention periods based on their purpose.

Account information: Maintained while your account is active and for three years after account closure for business continuity and legal compliance purposes.

Financial consultation data: Retained for five years after service completion to support ongoing advisory relationships and meet Thai financial record-keeping requirements.

Communication records: Email correspondence and support interactions are kept for two years to maintain service quality and resolve any future inquiries.

7 International Data Transfers

Some of our service providers and data processing systems are located outside Thailand. When we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We only work with international service providers who demonstrate adequate data protection standards and agree to contractual terms that protect your information according to Thai privacy law requirements.

8 Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and understand how our services are used. These small data files help us remember your preferences and improve our platform.

Essential cookies: Required for basic website functionality, including secure login and navigation between pages.

Analytics cookies: Help us understand website usage patterns to improve our services and identify areas for enhancement.

You can control cookie preferences through your browser settings. Disabling certain cookies may limit some website features, but core functionality will remain available.

9 Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. We'll notify you of significant changes through email or prominent website notices.

Minor updates that don't materially affect your privacy rights will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.